Premium scissors are an investment—protect them by staying on top of warranty rules. Use this tracker to compare leading brands, record servicing dates, and keep proof ready if you ever need a claim.
Warranty snapshot (October 2025)
| Brand | Warranty length | Requirements | Sharpening notes |
|---|---|---|---|
| Hikari | 12 months limited (US$10 processing) | Must use Hikari or accredited tech; log services | Factory sharpening ~US$55/pair plus freight |
| Yasaka | Lifetime manufacturing cover | Proof of purchase + authorised servicing | Sharpen every 6–24 months via approved convex specialists |
| ** | Lifetime manufacturing cover (via ) | Register serial number; follow maintenance guide | First sharpening often included with purchase |
| Kamisori | Lifetime manufacturing + 1-year accidental | Register within 15 days; retain receipts | Authorised sharpeners listed on Kamisori AU; titanium coatings need delicate care |
| Hanzo | Lifetime manufacturing; on-site service program | Maintain service schedule with reps or approved techs | Free on-site sharpening in metro areas (confirm availability) |
| Joewell | Lifetime manufacturing | Service through authorised distributors (Haircare Group, Japan Scissors) | Keep technician invoices; mail-in options available |
| Mizutani | Lifetime manufacturing | Register serial number; use official service partners | Factory servicing in Japan—allow longer turnaround |
Always confirm the latest terms on official websites before making a claim.
Warranty tracker template
Scissor Warranty Tracker
------------------------
Brand / Model: ___________________________
Serial Number: ___________________________
Purchase Date & Supplier: ________________
Warranty Length / Expiry: ________________
Registered on: ___________________________
Login / Account Location: ________________
Service Log
Date | Technician | Location | Notes | Next due
-----|------------|----------|-------|---------
Issues / Claims
Date | Reference Number | Outcome | Follow-up needed
-----|------------------|---------|-----------------
Best practices to stay covered
- Register immediately: Many brands (Kamisori, Hanzo) require registration within 15 days.
- Document everything: Save PDFs of receipts, technician invoices, and registration emails in a shared drive.
- Vet sharpeners: Use the Sharpening FAQ to confirm your tech is authorised for the brand.
- Rotate shears: Follow the Scissor Rotation Planner so you can send pairs for servicing without downtime.
- Update city-specific notes: Our Stockists & Sharpening hub lists technicians and freight timelines for each capital city.
Sample claim checklist
- Serial number, purchase invoice, and registration confirmation
- Photos of issue (edge damage, tension problem, manufacturing defect)
- Service log proving authorised sharpening
- Completed warranty form from brand or distributor
- Shipping details with insurance/tracking if returning the pair
When warranties won’t help
- DIY modifications or tension screw damage
- Using non-accredited sharpeners (brands can detect flat grinding)
- Dropping shears or using them on non-hair materials (unless accidental cover applies)
Need help organising paperwork for your salon? Send us your brand list and service history via the contact page. We’ll build a tailored tracker and point you to the right technicians so coverage stays intact.