## Overview SalonScissors.com.au (“we”, “us”, “our”) provides education and consulting services for Australian hairstylists, barbers, and salon owners. This policy explains how we collect, use, and protect personal information. By using our website or contacting us, you consent to the practices described below. ## Information we collect - **Contact details** (name, email, phone) when you submit forms or enquiries. - **Business information** (salon name, location, service mix) provided voluntarily. - **Usage data** (page views, referral sources) via privacy-friendly analytics tools. We do not intentionally collect sensitive information unless you provide it as part of a consultation brief. ## How we use information - Respond to enquiries and provide requested services. - Deliver resources, updates, or consultation follow-ups. - Improve our content and user experience. - Maintain internal records for bookings and billing. We do not sell or rent personal information. ## Sharing and third-party services We may share information with: - Service providers (e.g., email platforms, website hosting) strictly for delivering our services. - Consultants or subcontractors engaged to support a specific project, with confidentiality obligations. - Legal or regulatory authorities if required by law. ## Data storage & security - Information is stored on secure, access-controlled platforms. - We review permissions regularly and use strong authentication for internal accounts. However, no method of transmission or storage is completely secure; use the site at your own risk. ## Cookies & analytics We use minimal cookies for site functionality and aggregate analytics. You can control cookies through your browser settings. ## International data transfers Our primary operations target Australian users, but some service providers may host data overseas. We ensure they offer appropriate data protection measures. ## Retention We retain contact and project records as long as necessary to deliver services or comply with legal obligations. You can request deletion at any time (see below). ## Your rights You may request to: - Access the personal information we hold about you. - Correct inaccurate or outdated details. - Delete information (subject to legal obligations). - Opt out of communications. Contact privacy@salonscissors.com.au for any requests. ## Updates to this policy We may update this policy periodically. Changes take effect when posted on this page, with the “last updated” date reflecting the latest revision. ## Contact Questions? Reach us at: - Email: privacy@salonscissors.com.au - Contact form: [salonscissors.com.au/pages/contact-us](/pages/contact-us/) If you believe we have not addressed your privacy concerns, you may contact the Office of the Australian Information Commissioner (OAIC).