How to Get Scissors Ready for Sharpening or Service
Clean and dry them, write a clear note on what they’re doing, ask the sharpener the right questions, then pack them closed and padded for the post.
By SalonScissors editorial team Updated
A sharpener can only fix what they know about. Clean the pair, tell them what it’s doing and pack it so it can’t open on the way.
How we chose: Packing steps follow Yasaka’s own service instructions, checked 15 October 2026. We sell the sleeve and case shown.
How to get scissors ready for sharpening
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Write down what they’re doing
Where it happens on the blade, which cuts and since when. Mention any drop or tension change. The note builder below does the formatting.
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Ask before you send
Check they sharpen your edge type and what the price covers. The questions to ask are below.
Write the note
Keep it to what you’ve noticed, not what you think is wrong. For example: “Yasaka SA Classic 5.5”, right-handed. Folds hair near the tips on blunt cuts since Tuesday. Dropped once last month. Tension checked, not adjusted.”
Your service note
Fill in what you’ve noticed, tap Prepare note, then download it to print or paste into an email. Nothing is sent from this page.
Fill in the tool and observation, then prepare your note.
You can also download a blank note and complete it in your text editor.
Send any photos separately, and check the sharpener’s packing instructions before you post the pair.
What to ask the sharpener
- Do you sharpen this edge type: convex, bevel or thinning teeth?
- Does the price include an alignment and tension check, or just the edge?
- Will you call before doing extra work or replacing parts?
- How long will it take, and how do I send it and get it back?
Some makers have their own rules. KAI USA says only Kasho’s own service should sharpen Kasho shears, and that sharpening elsewhere voids the US warranty. Joewell asks overseas owners to contact it before sending scissors to Japan.
How to pack scissors for posting
Yasaka’s service instructions ask for scissors fixed closed so they can’t open, then wrapped in bubble wrap or other cushioning. That works for any brand:
- Closed: a sleeve or case keeps the blades shut.
- Cushioned: bubble wrap stops them moving in the box.
- Damaged? If they won’t close, don’t force them. Ask the sharpener how to pack them.
- Tracked: keep the tracking number. KAI USA also suggests insuring the parcel.
Put your note in the box, and keep a copy with your maintenance log.
Common questions
How long does scissor sharpening take?
It depends on the sharpener, so ask. KAI USA quotes about 10 to 14 business days for Kasho shears in the US, and Joewell about 2 weeks for repairs at its factory. Plan a backup pair for the gap.
Can I post scissors in an envelope?
Not on their own. Keep them closed in a sleeve and cushioned in a box, the way Yasaka asks for its own service.
What should I write in the service note?
The brand, model, size and hand; what the pair is doing and where on the blade; when it started; and any drop or adjustment.
Should I adjust the tension before sending them?
No. Leave the screw as it is and say in your note what you’ve checked, so the sharpener sees the problem as you found it.
Next step
Ready to book? Ask us about sharpening with the brand, model and what it’s doing. When the pair comes back, check it before your first client.
Comparing scissors for your kit?
Tell us what you cut and which scissors you are comparing.
Useful next reading
Read all blog posts
Salon Scissor Maintenance Log: What to Record and When
A simple maintenance log for salon scissors: give each pair an ID, note drops, adjustments and sharpening, and keep the sharpener’s report. Free template.
How to Audit Your Salon’s Scissors: A Simple Checklist
A quick salon scissor audit: list every pair, check its condition, sort what needs sharpening and make sure every stylist has a backup that suits them.