Service enquiries
Ask about salon scissor sharpening
Folding, pushing or catching hair? Tell us the brand, the model and what the pair is doing, and we’ll point you to the right service for that edge before you post anything.
Start with the edge type
Convex, bevel and thinning blades each need different work, so start with the model and what it’s doing, not the date of the last sharpen. Don’t try to reshape a salon edge at home.
What to send us
Describe the problem
Tell us the brand, the model and whether the pair folds hair, pushes it or feels rough at the pivot.
Get the right advice
We’ll explain the sharpening or service options for that edge, and the next steps, before you send a pair away.
Protect the blades
Once a mail-in service is confirmed, pack the pair the way the provider asks. If damaged blades won’t close, don’t force them: ask us how to pack them.
Read the return report
Check it’s your pair and read what was done. Anything still not right? Ask us before it goes back into use.
Pricing and availability depend on the model and condition. We’ll confirm the options before you post a pair. When it comes back, run through the checks after sharpening.
Not sure what to write? The sharpening prep guide shows what to include. Then use the form below, and wait for our instructions before you send a pair.