Service enquiries
Ask about salon scissor sharpening
A dull edge can make a clean line harder to cut. Tell us the model and what has changed; we’ll point you to the appropriate service option.
Start with the edge type
Convex, bevel and toothed blades need different work. A service decision should begin with the model and the symptom, not a fixed calendar interval. Do not try to reshape a professional edge at home.
What to send us
Describe the problem
Tell us the brand, model and whether the shear folds hair, pushes it or feels rough at the pivot.
Get the right advice
We’ll explain the sharpening or service options available for that edge and any next steps before you send a pair away.
Protect the blades
If a mail-in option is available, close and secure the blades in a rigid package using the instructions provided.
Check the cut again
After service, test the action gently and follow the maker’s cleaning and tension advice.
Pricing and availability depend on the model and condition. We’ll confirm the options before you post a shear.